Our Shipments Go Through Multiple Rigorous Quality Check Processes Before They Leave Our Warehouse. However, In The Rare Case That Your Product Is Damaged During Shipment Or Transit, You Can Request A Replacement Or Cancellation And Refund Within 3 Days Of Receiving The Order.
If You Have Received An Item In A Damaged/Defective Condition Or Have Been Sent The Wrong Product, You Can Follow A Few Simple Steps To Initiate Your Return/Refund Within 2 Days Of Receiving The Order.
Step 1: Contact Our Customer Support Team Via Call/WhatsApp +917060607834 Or Email Us (help@irshadperfumes.com) Within 2 Business Days Of Receiving The Order.
Step 2: Provide Us With Your Order ID Details And Your Request To Return/Replace/Refund The Defective/Wrong Items In Your Order. Kindly Share An Image Of The Product And The Box And The Invoice For Our Reference.
Step 3: We Will Pick Up The Products Within 1/3 Business Days. We Will Initiate The Refund Or Replacement Process Only If The Products Are Received By Us In Their Original Packaging With Their Seals, Labels, And Barcodes Intact.
Note: If It Is A Case Of Replacement, It Is Subject To The Availability Of Stock.